PwC expands business transformation consulting offering with new Chief Experience Officer hire

PwC expands business transformation consulting offering with new Chief Experience Officer hire

PwC has hired Roger Gagnon to the newly created role of Chief Experience Officer (CXO) in its Consulting practice, to evolve the firm’s approach to business transformation by bringing in experience strategy, design, and user experience (UX) capabilities. With more than 15 years’ experience working in insight, strategy, design and UX teams around the world, […]

eMarketer Analyse How Social Media Influences Shopping Behaviour

eMarketer Analyse How Social Media Influences Shopping Behaviour

Digital buyers worldwide are turning to social networks for a variety of things, like reading reviews and staying on top of fashion trends. According to September 2015 research, these social media activities influence their shopping behaviour. PricewaterhouseCoopers (PWC) polled 22,618 digital buyers ages 18 and older. Respondents had shopped online at least once in the […]