First Bus appoints Delete to drive online customer experience
![First Bus appoints Delete to drive online customer experience First Bus appoints Delete to drive online customer experience](https://marcommnews.com/wp-content/uploads/2018/09/First_Delete-701x394.jpg)
Following a three-month competitive pitch, one of the largest bus operators in the UK, First Bus, part of FirstGroup PLC has appointed digital agency Delete to lead a programme of customer experience (CX) website transformation. The appointment comes as part of a wider strategic commitment by First Bus to improve customer experience across their services, […]