New report by Opus Trust Marketing unveils the hidden opportunity of customer correspondence

New report by Opus Trust Marketing unveils the hidden opportunity of customer correspondence

New research has shed fresh light onto the way customers prefer to receive correspondence from their suppliers, confirming the value of functional communications¬†in building customer relationships and revealing changing consumer expectations as technology evolves. The survey of 2000 consumers was conducted by OnePoll on behalf of outsourced communications provider Opus Trust Marketing. It uniquely focuses […]