New research shows touchless retail will thrive in a post-pandemic world
Shoppers want more voice-activated demos, augmented reality try-ons and mobile-activated self-checkout options in post-pandemic retail environments as they move to a safety-first consumer mindset, according to new research. The study, carried out among 1,000 US consumers in late May, explored attitudes and sentiment to bricks-and-mortar retail post-lockdown. It found consumers were more than open to […]