B2B eCommerce lagging behind B2C for customer experience

B2B eCommerce lagging behind B2C for customer experience

Poor product visualisation is preventing almost a quarter of B2B customers from making purchases online, according to a new report by leading full-service eCommerce agency PushON. PushON surveyed 500 key business decision makers from up and down the country and found that, although the majority of B2B customers (78%) actually prefer to shop online, 22% […]

Proximity Madrid and P&G highlight the very real problem of ‘mental load’ for women today

Proximity Madrid and P&G highlight the very real problem of ‘mental load’ for women today

Despite the fact that nowadays family compositions and the roles within are changing, many women continue to be responsible for all logistics and decision-making in the home. This is why 71% of them suffer from ‘mental load’ compared to only 12% of men. This is reflected in the study carried out on P&G España’s Próxima […]

Gen-Z trusts brands but feels the psychological pressure of being stereotyped, says new UM research

Gen-Z trusts brands but feels the psychological pressure of being stereotyped, says new UM research

A study revealed shows that the 18-24-year-olds of Generation Z trust brands over anything else bar the police: a quarter (25%) say they trust brands, a greater number than trust the government, the media, their Church, influencers, or social platforms. But at the same time, three-quarters of them (75%) think they are under a lot […]

Netflix dominates, but there’s still opportunity in the on-demand streaming sector, says Phoenix MI

Netflix dominates, but there’s still opportunity in the on-demand streaming sector, says Phoenix MI

A new study conducted by Phoenix Marketing International (Phoenix MI) found that while Netflix dominates the content streaming market, there is still opportunity in the sector. The study found that 81% of US adults that stream online video hold a Netflix account, with the next most popular streaming platforms being Amazon Video at 46%, Hulu […]

Falling trust and the rise of populism require governments to rethink citizen engagement

Falling trust and the rise of populism require governments to rethink citizen engagement

Intensified political polarisation, fragmented groups and rapid digital disruption risk undermining governments’ efforts to effectively engage with citizens, concludes a new report launched on February 25 by WPP. The Leaders’ Report is the only global research study looking at the state of citizen engagement, and the key challenges facing governments’ efforts to better connect with citizens […]

Mention Me’s research reveals the importance of brand ethics for customer advocacy

Mention Me’s research reveals the importance of brand ethics for customer advocacy

Mention Me’s second annual survey report into customer advocacy and referral trends, reveals what motivated UK consumers to refer brands in 2018, which sectors and brands were most referable, and which qualities were most likely to drive a brand recommendation. Personal recommendations score highly with 36% of those questioned saying they had recommended a brand […]

Heart-broken Britain falls out of love with Valentine’s as it becomes a ‘day for fools’

Heart-broken Britain falls out of love with Valentine’s as it becomes a ‘day for fools’

14th February is a day which has become synonymous with a sea of red roses up and down the country, extravagant proposals and pledges of undying affection. However, according to new research from Walnut Unlimited, this love affair is now officially over.  According to the research, which questioned 2,053 people over the age of 18 from across Great Britain, 64% will […]

New UM research shows the UK’s appetite for on-screen diversity

New UM research shows the UK’s appetite for on-screen diversity

With Black Panther picking up seven Oscar nominations, including Best Picture, new research has revealed how much UK audiences now expect and appreciate diversity on screen. Six out of ten Brits (60%) say they like watching TV and films with diverse casts, rising to 64% of those aged 16-24, while a similar number (61%) believe […]

New parents dissatisfied with travel brands, according to d.fferent research

New parents dissatisfied with travel brands, according to d.fferent research

New research out on February 12 reveals first time parents are dissatisfied with travel brands, with 72% reporting feeling unhappy with comms from the sector. The research, conducted by advertising agency d.fferent, surveyed consumers in five key life stages about their opinions of travel brands. The results uncovered the comms desired by students, home movers, […]

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