Over a fifth of UK consumers feel brands are failing to live up to expectation when it comes to online experiences

And 46% of consumers are now less forgiving of poor digital experiences since the pandemic

Over a fifth of UK consumers feel brands are failing to live up to expectation when it comes to online experiences

New research by Wunderman Thompson marketing technology consultancy, Cognifide, reveals the common pain points for consumers when it comes to digital experiences, with slow websites (37%) cited as the biggest frustration when dealing with brands online, and over a fifth of consumers (23%) stating that brands are failing to live up to expectations. Consumer frustrations Hard […]

Senior marketers feel let down by agencies amid Covid-19 pressure

42% of senior marketers don’t think agencies act in the organisation’s best interests Almost a third (31%) don’t think they get value for money Yet, 71% of marketers expected to do more with less following budget cuts

Senior marketers feel let down by agencies amid Covid-19 pressure

Senior marketers feel let down by their agencies at a time when they need them the most, according to new research from alan, the recently-rebranded marketing agency arm of Raconteur. A survey of 600 senior marketers (CMO or equivalent) across the UK and Ireland revealed that two fifths (42 percent) believe that their agency partners don’t […]

It’s time to flip your organization’s brand inside-out

By Janice Cavaliere and Tana Hall of Gensler

It’s time to flip your organization’s brand inside-out

We’ve seen a lot of change this year. From the isolation of COVID-19 to sweeping demands for social justice, we are grappling with some of the most complex social issues of our lifetimes. The habits and activities that defined our daily lives have been shaken up — a fact that is acutely highlighted by how […]

43% of UK consumers intend to spend more on Christmas than they did last year

- Study from Havas Media Group found that only 8% of respondents were planning to spend less on Christmas than they did in 2019

43% of UK consumers intend to spend more on Christmas than they did last year

43% of people in the UK say they plan to spend more on Christmas this year than they did last year, according to research from Havas Media Group. The Black Friday and Winter Shopping Occasions study from Havas Media Group, which is based on responses from 1,500 people, found that only 8% of people are planning […]

Two-thirds of people feel more connected and appreciative of their outdoor space and local community since lockdown

New research also reveals that half the population feel more positive towards out of home advertising, and the brands using it

Two-thirds of people feel more connected and appreciative of their outdoor space and local community since lockdown

A new research report from out of home and location marketing specialist Posterscope, “The Mobility Mindset”, has revealed that almost two-thirds of people (6 in 10) are feeling more appreciative of their local community and have a heightened emotional connection to their out of home environment since the pandemic, and this is having a “knock on” effect […]

TabMo’s drive-to-store ad campaigns increase in-store traffic by 70%

Drive-to-store advertising campaigns activated through TabMo’s cross-channel platform Hawk show a 70% average uplift of in-store traffic.

TabMo’s drive-to-store ad campaigns increase in-store traffic by 70%

This is a key finding of the first benchmark survey to analyse the results of campaigns using TabMo’s In-Store Impact, launched earlier this year.  The solution provides real-time data on the increase in physical store visits generated by specific advertising activity. Other key findings of the study include: 14% of the (ad) clicks recorded converted […]

45% of people say they care less about Black Friday than in previous years

Black Friday and Winter Shopping Occasions study from Havas Media Group found that only 14% of respondents disagreed with the statement “I care less about Black Friday than I did in previous years”

45% of people say they care less about Black Friday than in previous years

45% of people in the UK say they care less about Black Friday this year than they did in previous years, according to new research from Havas Media Group. The Black Friday and Winter Shopping Occasions study from Havas Media Group, which is based on responses from 1,500 people, found that only 14% of people slightly […]

Marketers Look To Subcultures To Drive Consumer Engagement

Marketers Look To Subcultures To Drive Consumer Engagement

Subcultures were once integral to British identity. But as punk reaches middle age and social channels like TikTok spark new trends, some people have questioned the relevance of subcultures today. However according to a new study by leading research and planning agency, The Nursery, subcultures are very much alive and thriving with more than half […]

FutureBrand Index 2020 reveals seismic shift in the perception of PwC’s top 100 companies since outbreak of Covid-19

First comprehensive study into the perception of global brands since lockdown indicates the pandemic has forever changed the game of corporate survival in a matter of months, forcing corporates to prioritise the needs of consumers and staff to unprecedented levels. Perceptions of Apple, L’Oréal, Netflix, PayPal and Walmart have all seen a boost, while financial services and telco companies suffer losses to how they’re perceived.

FutureBrand Index 2020 reveals seismic shift in the perception of PwC’s top 100 companies since outbreak of Covid-19

The results of the FutureBrand Index 2020, reveal huge changes in the perception and behaviour of global corporates since the start of the pandemic. The comprehensive study, commissioned during lockdown by global brand consultancy FutureBrand, indicates that it’s now urgent for companies to proactively put the needs of their staff and employees first if they want to […]

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