Zurich rated one of the best brands for customer service after soaring up UK customer satisfaction rankings

Zurich rated one of the best brands for customer service after soaring up UK customer satisfaction rankings

Published by the Institute of Customer Service, the UKCSI rates customer satisfaction across 13 sectors, incorporating the views of 10,000 consumers on 247 brands. The provider was also ranked 1st in the insurance sector for ethical business behaviours and connecting with consumers, and 5th and 7th respectively across all companies. Zurich’s increase was driven, in large part, by […]