Failure to meet consumer expectations costing individual brands up to $1.08bn globally reveals new study

Failure to meet consumer expectations costing individual brands up to $1.08bn globally reveals new study

Global marketing strategy and transformation business CLEAR part of the M&C Saatchi Network, announced the findings of the inaugural ‘Experience Gap’ study. Based on an online survey of more than 34,000 people across the US, UK, Germany and China, the report ranks 225 brands across 8 categories, based on how well they align advertising and […]