Over a fifth of UK consumers feel brands are failing to live up to expectation when it comes to online experiences
And 46% of consumers are now less forgiving of poor digital experiences since the pandemic
![Over a fifth of UK consumers feel brands are failing to live up to expectation when it comes to online experiences Over a fifth of UK consumers feel brands are failing to live up to expectation when it comes to online experiences](https://marcommnews.com/wp-content/uploads/2020/10/cognifide-701x991.jpg)
New research by Wunderman Thompson marketing technology consultancy, Cognifide, reveals the common pain points for consumers when it comes to digital experiences, with slow websites (37%) cited as the biggest frustration when dealing with brands online, and over a fifth of consumers (23%) stating that brands are failing to live up to expectations. Consumer frustrations Hard […]