‘Change Needs You’, Pablo & UNLIMITED’s first campaign for The Metropolitan Police, calls on Londoners who want to make a positive difference

Today Pablo & UNLIMITED have launched their first campaign for the Metropolitan Police since winning the account in January 2024 focusing on a recruitment drive for new Police Constables.

The New Met for London plan aims to transform the Metropolitan Police Service, with Commissioner Sir Mark Rowley putting change at the centre of his vision: “We must change for our communities and we must change for our officers and staff who serve them”.

‘Change’ was therefore the perfect theme for the new recruitment campaign for The Met; referencing both the positive difference potential recruits could make to their lives and to their communities, as well as being part of an organisation that is changing and improving as well.

The work is truthful in recognising that change isn’t for everyone. The Metropolitan Police Service needs people who want to change things for the better; society, London and themselves. The good news, uncovered by bespoke quantitative research by UNLIMITED’s Human Understanding Lab, was that there was a large pool of Londoners with the energy and desire to make a positive difference. From in-depth internal qualitative research we found that by shining a light on the rich and varied skills and strengths it takes to be a police officer, those Londoners were more likely to see themselves in the role; empathy, respect, resilience, courage are all values that tally with a fundamental desire to change things for the better.

And so ‘Change Needs You’ aims to highlight the importance and impact of Metropolitan Police Constables whilst acknowledging it’s anything but an easy job. Inspired by and featuring real Police Constable stories and experiences, the multi-channel campaign speaks to the special skills The Met value in their officers. It shines on real life frontline officers who described the creative as both highly realistic and making them proud to be Police Constables.

The campaign launch of “Change Needs You” was ready to air at the end of May but was postponed due to the general election announcement putting a pause on the comms whilst we waited for a new elected government. To focus on ‘Change’ by the Labour party was entirely coincidental. The campaign finally launched on the 18th July 2024 with a 60” & 30” VOD directed by Tom Day from Outsider, OOH and social photographed by Terry Graham, with supporting OLV and radio. The campaign needed to feel real yet call out the qualities for a Police Constable and it was a pleasure working with thirteen real Police Constables, including a former prison officer, a Big Brother finalist, a twin and former cabin crew who are all now thriving and serving communities. The tone of the work was carefully chosen to replicate the scenarios they face day- in- day out and to attract the type of people who would relish the challenges and reality of police work: truthful, serious and authentic.

Stephanie Day, Head of Campaigns & Marketing at The Metropolitan Police Service said: “The new campaign is based on insight and does a great job in really highlighting the values we need our officers to have whilst reflecting the many benefits individuals get from policing our capital city. Working with real officers allow us to hero the amazing work they are doing whilst inviting Londoners to come and join them. I look forward to seeing the results of the campaign”

Dan Watts, Executive Creative Director, Pablo London said: “It feels like the right point in time to be harnessing ‘change’ and focusing it into all the things that truly matter. We hope this recruitment drive will bring in those that really feel they can make a difference and push things forward for not only the Met Police, but their careers, their communities and the people around them.”

Source: Pablo London

  Advertising, Campaign, Marketing, OOH, Outsider, Pablo, Pablo London, The Metropolitan Police Service, UK, Unlimited